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We'd love to hear from you. Whether you have a question about your order, need help choosing the right products for your hair, or simply want to share your Vyrela experience, our team is here for you.

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Contact VYRELA Organic Hair | Customer Support

Contact . VYRELA Organic Hair

We’re Here for You

Got a question about our hair growth products? Need some scalp care advice, or help with an order? Our customer care team is ready to help.

How to Reach Us
Email: info@oggrowhair.com
Phone: (914) 438-2042
Mailing Address: P.O. Box 1005, Yonkers, NY 10704

We aim to respond to all inquiries within 24–48 hours.

 

Your Hair Ritual Starts with a Gift

Join the Vyrela community and receive an exclusive Gift Card toward your first purchase. Discover botanical hair care designed to nourish your scalp and reveal healthier, shinier hair, naturally.

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FAQ

Where do you ship?

We currently ship within the U.S. and select international locations. Shipping options and rates are shown at checkout.

How long does shipping take?

Orders typically ship within 1–2 business days, with delivery in 3–5 business days within the U.S. Enjoy free shipping on all orders over $75.

What is your return policy?

We want you to love your ritual. If you're not satisfied, reach out within 30 days of purchase and we'll help make it right.

Can I customize a ritual bundle?

Yes! Check out our Complete Hair Transformation Kit, or reach out via chat and we'll help you build a ritual tailored to your hair's needs.

What if my product arrives damaged?

If your order arrives damaged, please contact us within 48 hours of delivery at info@vyrela.shop with photos. We’ll make it right.

Can I cancel or change my order?

We process orders quickly, but reach out to us as soon as possible and we’ll do our best to help.

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