Refund Policy

Refund Policy

Last updated: August 22, 2024

30-Day Return Policy

We want you to be completely satisfied with your Organic Hair Growth products. If you're not happy with your purchase, you may return it within 30 days of delivery for a full refund.

Return Conditions

To be eligible for a return, items must be:

• Returned within 30 days of delivery
• In original packaging
• Unused or gently used (we understand you may need to try the product)
• Include original receipt or order confirmation

Return Process

To initiate a return:

1. Contact us through our Contact page or email
2. Provide your order number and reason for return
3. We'll provide return shipping instructions
4. Package items securely and ship to our return address

Refund Processing

Once we receive your returned item:

• We'll inspect the product within 3-5 business days
• Approved refunds will be processed to your original payment method
• Refunds typically appear within 5-10 business days

Return Shipping

Customers are responsible for return shipping costs unless the item was damaged or defective upon arrival.

Exchanges

We currently offer refunds rather than direct exchanges. If you'd like a different product, please place a new order after receiving your refund.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately. We'll provide a prepaid return label and full refund or replacement.

Contact Us

Questions about returns or refunds? Contact us through our Contact page and we'll help resolve any issues quickly.